k 9   k e n n e l   s t o r e
Jim
Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: We are very pleased and satisfied with your product.  It is serving our needs well. Thanks and keep up the good work...


Justin
Price Rating:   FAIR

Shipping Rating:        N/A

Delivery Rating:        N/A

Ease of Purchase Rating:    GOOD

Customer Service Rating:    GOOD

Comments:   THE KENNEL IS GREAT AND THE DIGGING BARS ARE WORTH THEIR WEIGHT IN GOLD.

Jim
Price Rating: very good

Shipping Rating: very good

Delivery Rating: very good

Ease of Purchase Rating: very good

Customer Service Rating: THE BEST!!

Quality of the kennel:  Excellent

Comments: The only comment I could make is.....I was told a ship date of 1-2 weeks. I had just moved and needed it quickly. I believe stocking a few of the basic sizes would be helpful for rush orders. Customer service did get one out to me ASAP and it was greatly appreciated. You have a great product and I recommend it to anyone needing a kennel. Thanks, Jim

David

Price Rating: Good

Shipping Rating: Excellent

Delivery Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Good
Adam
Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Very Good

Customer Service Rating: Excellent

Comments: I can't remember the guy that delivered our kennel system, he is from Littleton, CO, but he was great.  He communicated well and set our expectations correctly.  When things got delayed because of weather he was nice enough to set up our kennels.  I have recommended your product to others because of the service this person gave me. 

Hazel
Price Rating: very Good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: good

Customer Service Rating: no contact

Comments: great dog run, easy to build, love the shade panel


Rebecca
Price Rating: Good

Shipping Rating: Poor

Delivery Rating: very poor

Ease of Purchase Rating: Good

Customer Service Rating: good

Comments: Everything about the shipping and receiving was bad!  However we love the product!

Jean
Price Rating: fair

Shipping Rating: fast but expensive--good

Delivery Rating: excellent

Ease of Purchase Rating: very good

Customer Service Rating: square wire recommended, but too harsh for my kennel--good

Comments: I'll be purchasing more.  Ease of set-up and take down essential.
Dennis
Price Rating: Good

Shipping Rating: a little high I thought

Delivery Rating: Good, except the truck was too big. It needed to be a bob truck in order to get it up the driveway. I had to use my pickup to haul it to the house.

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: one of the pin holders that the pins go through broke right after putting it together. I have to use wire to hold it together on that corner. The outer half of the metal hole is what just broke off.

Kathy
Rating: EXCELLENT

Price Rating: NOT BAD

Shipping Rating: OK

Delivery Rating: GOOD

Ease of Purchase Rating: GOOD

Customer Service Rating: EXCELLENT

Comments:
There was misunderstanding about how the cage was going to be aligned w/the house but when I called and told you guys what was going on, you quickly remedied the situation by sending different roof supports so the cage could go up against the house like I wanted it. Its a great thing and I think you should advertize it for cat owners. My 2 cats are always going outside thru the cat door in the window and they love it out there. I'll send some pics but it looks kind of messy right now so if you want to advertize it as a cat enclosure even a small dog enclosure I can tidy it up and send more pics.If you don't mind we would appreciate a picture of your kennel setup to place in our gallery.
Christine
Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Very Good

Customer Service Rating: Good

Comments: We are enjoying our setup:) See pictures attached. We are in Colorado Springs, Colorado.
Rob
PRICE: EXCELLENT!

Shipping : Poor

Delivery : Excellent

Ease of purchase: very good

Customer service rating: poor

COMMENTS: Well i gave a poor shipping and customer service rating because number one i was shipped the wrong kennel which meant i had to wait even longer for my original order to get to me ... i would still purchase from you and i have shown other people my kennel which they loved. enclosed is a photo of my kennel. i am thinking of ordering more sections at some point i am just afraid of the shipping being messed up again and all the trouble i had to go thru last time.


Johnson
Price Rating: Fair

Shipping Rating: Poor

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Fair

Comments: The very first day I had the kennel, my female husky tried to dig her way out. It was an extreme relief to see that finally there is a product that is professional escape artist proof!

The product itself is the finest quality I have ever seen on the market. Unfortunately, the price does go up with quality and makes it very hard to expand on the space without spending a couple grand. The shipping is a very high price. I would like to purchase more pieces because the space I got for them is not large enough, but I can't afford another 200 in shipping. The website is easy to maneuver through.
Judy
Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating:  Excellent

Ease of Purchase Rating:  Excellent

Customer Service Rating: Very Good

Comments:  We are very happy with the quality of the product.  We have reconfigured the setup several times and are impressed with how easy it is.  We have 3 large dogs that stay in it at night for their protection from wolves and coyotes.  During the day, the door is left open so they come and go as they please and more times than not, they are inside the run.
Christine
Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:  We love our new kennel and so does Jillie.  She is a 6 month old Lab/Boxer mix we got in December '11 from Peggy Adams Animal Shelter in West Palm Beach, FL.  Jillie is extremely happy in her kennel, and we are happy with the overall quality and the ease of setting up.  It also is not an eyesore, and looks great in our yard.  Everyone who's seen it is asking where we got it from.  Thanks so much for all the communication during the purchase, shipping and delivery process.
Mark
Price Rating: very Good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: good

Customer Service Rating: good

Comments: I have had my kennel for years it’s been a good kennel. However, my dog was digging everywhere inside her kennel. Her Kennel was filled with pot holes. It was dangerous feeding her in the dark because I was afraid of twisting an ankle. I finally had to break down and buy the kennel flooring. As you can see in the pictures I sent you, NO MORE HOLES!  My dog is cleaner and her kennel is cleaner. I would recommend the flooring but it is kind of expensive for the size of kennel I have.
"We just love our kennel.  I use it as shelter for me so I can throw the ball for my dog in any kind of weather.  I also use it as an aviary for my birds that I can set in and spend time with them.  When family and friends come we can put our two dogs in it like it is a big play pen they can see out of and still be part of what is goin on without being right in the middle of everything."
Gene
RAVING FANS
"I was headed to the store to buy the materials to make my own 20' x 14' x 6' tall chain link kennel. Then I saw that with the K9 Kennel I could make the same size kennel. At almost the same price as what I was going to spend on a chain link kennel. Plus it came right to my door I didn't have to go out and buy it and put it together, it was nothing to put the K9 Kennel together."
        Dan -  Mesa, AZ
"I love my new kennel, it has a easy to use doorway and is secure.  I also love that my dog cannot escape, with our old chain link kennel, she could climb the fence and get out, with this one she can't, she stays put.  It also looks nice in my back yard, it's not an ugly eyesore.  Thanks, for the kennel, I love it."
Leslee
"The last kennel I had took my son and myself most of one Saturday to get put together. The K9 Kennel was a snap. I got it all up during half time and still had time to grab a sandwich... Didn't miss a play."
         Dave - Nampa, ID
"I had my old chain link kennel pulled down and my new K9 Kennel put up before my kids got home from their one hour soccer practice. They were amazed that I did so much in such a small amount of time."
Rusty - Kaysville UT
    "Wow this is awesome, I wish I would of seen this about 3 years ago before I got mine. We have pitbulls and tried to keep them in a kennel so we went out and paid about $350.00 for a dog run, and our dog ate right thru the gate. Made a huge hole. This was only 1 hour after we bought it! Needless to say it was now trash, so we built a fence out of another material not very pretty I may add.
This would of saved me a ton of money and headache. only if i would of known about it sooner. they are beautiful. Thanks."
Mike
"We got the kennel set up today and the first bunny in is so happy.  She already acts like a different bunny now that she has room to move. We put hay bails to climb on and play.  Thank you for giving us such a good deal and for the delivery.  It is a beautiful kennel and so perfect for our needs.  The bunnies thank you, too."
         Lisa - Denver, CO
"We just love our kennel.  I use it as shelter for me so I can throw the ball for my dog in any kind of weather.  I also use it as an aviary for my birds that I can set in and spend time with them.  When family and friends come we can put our two dogs in it like it is a big play pen they can see out of and still be part of what is goin on without being right in the middle of everything."

Gene
Peggy
Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Excellent

Comments: My overall experience with K9 kennels was easy.  I sent plans of ny new facility and Bobby helped me every step of the way. The Red Woof Inn is state of the art. We have pets here that can escape from any thing, but not here! The kennels are well made and very easy to setup, in fact my 72 year old Mother and a friend put them up. The best thing about K9 Kennels is that no one tried to sell me more than I needed.

Tpnoneya
Price Rating: Very Good

Shipping Rating: Very good

Delivery Rating: Very Good

Ease of Purchase Rating: Very good

Customer Service Rating: N/A-online purchase

Comments: nice design, quick and easy set-up, clean look. I'd caution against using pea-gravel with German Shepherd pups - they'll eat it. I'd highly recommend using rubber horse stall mats for flooring (not slippery in winter, allows for easy clean-up and hosing down. the interlocking tiles fit perfectly but are very slick in winter. I'd recommend putting a stake in ground at mid-point of each wall to keep wall from bowing when dogs bump against during horseplay. Mine got his paw stuck once between bottom of wall and a flooring board when horsing around.
Mike
Price Rating: excellent

Shipping Rating: poor

Delivery Rating: poor

Ease of Purchase Rating: excellent

Customer Service Rating: excellent

Comments: Great product. wish there were more colors for the cover of the kennel my wife settled on tan. Shipping was horrible experience.  yellow company service was horrible and tried to push the kennel off the back of the truck and was asking my wife to catch it.  All i have to say is he is lucky I was not there.  If I was a business with a loading dock then I could understand... Never use this company to ship again otherwise business will suffer in the end.  Love the kennel but have a hard time telling my friends to buy one due to shipping cost and service.
Faithe
Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent (but do know that the lift gate delivery is difficult with the longer fences!!!)

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Would definitely buy from again!! Thank you for allowing me to put on the finish of the coop. The stained finish will look great with our outbuildings.
Terry
Rating: very good

Shipping Rating: good

Delivery Rating: good

Ease of Purchase Rating: excellent

Customer Service Rating: excellent

Comments:Excellent product. Digger bars keep my boxer in the pen!!!

Rally
Rating:  Excellent

Price Rating:  Very Good

Shipping Rating:  Excellent

Delivery Rating:  Very Good

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments:  I love my kennel.  I have been more than happy with it.  The customer service  is great, very friendly, helpful, prompt, etc.  I will try to send a photo when I get the chance.  I think something that would improve the cover would be something, maybe a weight to add to the center of my double cover to keep the rain running off.  The center where the two covers come together is the only place we have a problem with rain filling up on top.


Thank you I love my kennel I bought from you and my siberian husky even tho he has tried has not been able to dig because of the anti dog digging bars. but i do love this kennel and when i showed pics of it to my vet she was blown away at it and the cost, I sent her your web address. Yes i did not have a support bar for the front because of the way I set up that portion, but if ya want to send one id love it!!!
ROBERT

Stephanie

The kennel products offered at K9Kennelstore.com are first rate, as is the customer service the folks there provide.  Before making our first purchase, we researched a number of internet sites that advertised kennel products, and visited a number of local pet supply stores.  We were looking for a safe kennel for our three dogs - a Great Dane, a Sheltie and a teacup Yorkie.  No one offered the quality products advertised by K9Kennelstore.com.  And no one offered such competitive prices.  Our order arrived in a timely fashion.  The kennel was easy to assemble - just as advertised - and our dogs have had a safe and comfortable home away from home since.  Also, when I have had questions, the folks at K9Kennelstore.com have been there to answer them.  I would highly recommend their products to anyone looking for a quality and safe kennel for their pooches. 

RICH

Here's another great product I've come in contact with.  I recently needed a new dog kennel as a whelping pen.  K9 Kennels turned out to be a really nice solution and the company went over and above to help me out.  They offer fully custom kennel systems.  I got in touch with Mark at K9 Kennel Store and explained my situation and what I was looking for.  I decided what I needed and by the time I got home that day my new kennel was waiting for me to assemble.  Turns out the company is a local Utah company (ships anywhere).  Mark was kind enough to drop my kennel off on his way home from work.  That kind of top notch service is rarely seen any more.  Thanks Mark!

I decided I wanted a 6×10 kennel area, so my kit consisted of two 4ft panels, paired with two 6ft panels for the long side.  And one more 6ft panel and a 6ft gate panel for the ends.  I had this kennel assembled within 15 minutes by myself.  All the components were high quality, the welds top notch, and overall the kennel is incredibly sturdy and well designed.  I really like the door closure/lock pin.  Simple and effective, no dog will be able to open that.  You can choose any combination of panels to achieve what you need for your kennel.  They offer roof covers, side covers, and a really innovative dig out prevention system.  Whether you need to house 1 dog or 100 dogs their system can accommodate you.  They come in welded wire or expanded metal panels nicely powder coated. The best part is everything is affordable.


Mr. & Mrs. Kim
Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating:  Very Good

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments: I love my kennel.  I have been more than happy with it.  The customer service  is great, very friendly, helpful, prompt, etc.  I will try to send a photo when I get the chance.  I think something that would improve the cover would be something, maybe a weight to add to the center of my double cover to keep the rain running off.  The center where the two covers come together is the only place we have a problem with rain filling up on top.

EBAY COMMENTS

Great Buyer! Fast Payment! Enjoy Your Item! Hope to deal with you again, THKSSeller:

Thanks for smooth transaction. Hope to deal with again !Seller:

Quick response and fast payment. Perfect! THANKS!!Seller:

A PLEASURE TO DEAL WITH A++++ SEE YOU AGAIN !! Seller:

fast pay, great buyer, A++++++++++ thanks Seller:

Haven't put together yet. fast shipping good communication Buyer:

Great seller! A++++ plan to purchase more panels soon Buyer:

INSTANT PAYMENT!!!!!!!! EXCELLENT TRANSACTION!!!!!!!!!!Seller:

Thank you purchasing from downtowndeals1.Seller:

Great communication. A pleasure to do business with. Seller:
good little platform. Buyer:

Great item. Arrived quickly. Thanks and would buy again. Buyer:

Love it! Perfect!!!!!!!*******Buyer:

This is an awesome kennel setup and and an A++++++++ Ebayer--Thank Youuu!Buyer:

pleasure doing business Buyer:

Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.

Malcolm

Product Rating:  Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:  We are very pleased with the kennel.


Rosemarie

Product Rating: Excellent

Price Rating: Very good

Shipping Rating: Good.  Expensive to ship.  Took some time between placing order and when it shipped.

Delivery Rating:  Very good.  Very well packed.

Ease of Purchase Rating:  Very Good

Customer Service Rating: Excellent

Comments:  You really have a superior product to others on the market.  The anti-dig bars are a real plus.


George

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: I won one of the five prizes you were giving away with the video of my pygmy goats in the K9 Kennel.


Nessa

Product Rating: excellent

Price Rating: fair

Shipping Rating: fair

Delivery Rating: fair

Ease of Purchase Rating: good

Customer Service Rating: very good

Comments: Set up was fairly simple.  We are very pleased with the product and our pooch, Flo-Jo seems very content in there.
David
Price Rating: Good

Shipping Rating: poor (because of missing pieces)

Delivery Rating: good

Ease of Purchase Rating: very good

Customer Service Rating: fair

Comments: I really love the kennel..... The dogs love it also!!!! Everyone that sees it asks me about it and where I got it.  The camo top and side panel makes all the difference when the weather turns unexpectedly inclement.  I don't have to worry about the dogs and the canvas material they are made from is tough and long lasting!!!  The flooring is easy to clean and very durable. The dogs don't even bother trying to chew the fence to get out.  They quickly learned they are no match for the fence.

When I received the kennel 10 pieces of flooring were missing as were the dog bowls and the setup that mounts them to the kennel wall.  I called back and the lady did send me the missing pieces which I received in about 10 days.

Lynn & Buzz

Product Rating: Excellent

Price Rating:  Very Good

Shipping Rating:  Very Good

Delivery Rating:  Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating:  Very Good

Comments:  We have been extremely satisfied with our K9 kennel.  Very stout and competitively priced.

Product Rating: Excellent

Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Easy to install even for one person and a quality product.

JIM

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: excellent

Ease of Purchase Rating: excellent

Customer Service Rating: excellent
BRYAN

Product Rating: Excellent

Price Rating: Good

Shipping Rating:  Very Good

Delivery Rating: Picked up myself

Ease of Purchase Rating: Excellent

Customer Service Rating:  Excellent

Comments:  Great product!  The digging bars exceeded my expectations!  Will purchase additional sections in the future!
ANDREW

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Fair

Delivery Rating: Fair

Ease of Purchase Rating: Excellent

Customer Service Rating: Good

Comments: My husky has been a terror in regards of keeping him alone, every attempt has been countered by his expertise in escaping. K9 kennel has been the first enclosure to every keep him in one place. It was very expensive, but worth every penny! I purchased the the 6x8 pen with the enclosed caged top, used wire fence to close in the bottom, and then put down a layer of patio brick on top of the wire fence. My husky has not escaped, and even better, doesn't not try to! Thank you so much for the piece of mind!
TODD

Product Rating: Good

Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Good

Customer Service Rating: Very Good

Comments: I ordered (2) 6X6 kennels (side by side) & during the process of selecting anchors for kennels your website selected a different item. Your customer service person corrected for me.
Linda

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Very Good   

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: This was one of the best purchases that I have ever made!

Elzer
Product Rating:  Excellent   

Price Rating:  Good

Shipping Rating:  Very Good

Delivery Rating: Good

Ease of Purchase Rating:  Very Good   

Customer Service Rating:  Good
Allan

Product Rating: Excellent

Price Rating: Excellent, I consider it good value

Shipping Rating: Excellent.  Your packers know what they are doing.

Delivery Rating: Excellent.  I had to off load from the long haul truck onto a pickup for the last 600 feet from the road to the house.  I also had to un-crate panels in the pickup and off load each piece separately.  It was a challenge.

Ease of Purchase Rating: Excellent.  Video was useful.

Customer Service Rating: Order Processing was done in a timely manner. I would have appreciated more status info on date shipped.

Comments: One of the few products I have purchased where all expectations were exceeded.  Received in great condition.  Constructed well, easy to set up.


Mitch

Product Rating:  Excellent

Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Very Good

Comments: the pen is great.  It is especially nice to have a floor and cover in the area with the dog house and food. The design for filling food and water without having to enter the pen is brilliant.  This is a superior product.  Thanks so much.

Lynne

Price Rating: Good

Shipping Rating: Fair

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent
Cheryl

Product Rating:  Excellent

Price Rating: Fair

Shipping Rating:  Good (alittle expensive)

Delivery Rating:  Fair

Ease of Purchase Rating:  Very Good

Customer Service Rating:  Very Good

Comments:  We were very satisfied with the quality of the product. 
Pasheehan

Product Rating:  Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating:  Excellent

Ease of Purchase Rating: Good

Customer Service Rating: Good
Robert

Product Rating: 10+

Price Rating: 8

Shipping Rating: 8

Delivery Rating: 10+

Ease of Purchase Rating: 10+

Customer Service Rating: N/A

Richard

Product Rating:  Excellent

Price Rating:  Good

Shipping Rating:  Very Good

Delivery Rating:  Good,  however a couple of clamps were missing but subsequently furnished at no charge

Ease of Purchase Rating:   Very Easy

Customer Service Rating:   Very good
Sterling

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Yvonne

Product Rating: Excellent,  It was very easy to set up and use.

Price Rating: Good. It is more expensive than other kennels on the market.

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:
We were not able to use the canopy due to placing the kennel under our 2nd floor deck area.
Mark

Product Rating: excellent

Price Rating:  good

Shipping Rating:  excellent

Delivery Rating:  excellent

Ease of Purchase Rating: excellent

Customer Service Rating:  excellent

Comments:  kennel is very professional, sturdy, easy to set up
Smith

Product Rating: Excellent

Price Rating: Good

Shipping Rating:   Very Good

Delivery Rating: Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Good

Comments: I love the product and it was easy to order, but I would have liked an email letting me know what the shipping and delivery dates looked like ahead of time. Otherwise everything went well, it was shipped and packaged well with good instructions and easy to put together!
Valerie

Product Rating: Fencing- excellent. Dig bars- fair. Dog dooley: fair.

Price Rating: Very Good-

Shipping Rating: Very good

Delivery Rating: Excellent

Ease of Purchase Rating: Very good

Customer Service Rating: Fair

Comments: The fencing looks really nice, the sections are easy to move, and are sturdy.  The dig bars work well for big dogs. The fencing is a bit expensive, but is also good quality, so I would say it is worth it. 
Maria
Product Rating:  Excellent

Price Rating:  Fair

Shipping Rating: Fair

Delivery Rating:  Excellent

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments:  Would recommend highly

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Attached is a photo. I have had a lot of great comments. Mostly how they would sleep in there if the dogs weren't going to.

Linda
Product Rating: Excellent

Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating:  Good

Customer Service Rating: Very Good

Comments:  I am grateful for the strength of the kennel, a very large dog escaped his master and came barreling down the driveway and lunged repeatedly at the chickens but the kennel stood firm. The chickens were shaken up but recovered quickly. I have a friend who just lost all of her chickens to a raccoon who found a way into their enclosure made of chicken wire.
Stacy

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Very Excellent

Comments: I was nervous about buying such an important and pricey item online.  However, I was very happy with the equipment and will be calling soon to order more products!
Christine

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: WE LOVE IT

Vicki

Product Rating:  very good

Price Rating:  good

Shipping Rating:  good

Delivery Rating:  very good

Ease of Purchase Rating:  very good

Customer Service Rating:  excellent

Comments:  I love the kennel.  It is very solid and well constructed.  I set it up on a slight slope so had a little trouble connecting some of the panels, but got the job done.  I have attached a picture but it isn't very good.

Maria
Product Rating: excellent

Price Rating: good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: very good

Customer Service Rating: very good

Comments: we are very pleased with our K9 kennel. It is the best investment for our little dog. We have a very energetic English cocker spaniel that loves to dig and when we got the kennel and set it up we immediately saw this will work for our pup. He has never ever dug his way out and he has tried, but to no avail. Wyatt (thats our pup's name) actually likes to go in his kennel; it is a safe haven for him. We live in Montana amongst the elements, and sometimes unwanted critters roam thru our yard and I am sure Wyatt has seen some; so the kennel is a twofold operation: he has a safe place to be when we our out for a few hours and he is protected from other predators. We would recommend this kennel to anyone. Its safe and secure, very easy to put up and built very well and moveable, thats a plus for us.  Thanks with much appreciation, the Hubbards

Rating: Very Good       

Product Rating: Excellent

Price Rating: Good

Shipping Rating: Fair

Delivery Rating: Excellent from Saia

Ease of Purchase Rating: Excellent

Customer Service Rating: Fair

Comments: I got an 8x16 complete kennel and am very pleased with the sturdiness of the kennel, I think it will last a really long time, and it was easy to put together. It also looks great in my yard.
Name:    Malissa

Product Rating:  Excellent

Price Rating:  Very good

Shipping Rating:  Excellent

Delivery Rating:  Good

Ease of Purchase Rating:  Excellent   

Customer Service Rating: Excellent

Comments:  I am the Treasurer of the Bent Tree Foundation, a charity dedicated to providing college scholarships to needy students , as well as recently constructing a stray animal shelter in our gated community.  Your kennels are now installed in our brand new shelter as you can see in the photos attached. We are most pleased with our purchase.


Your Name:    Patrick
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Your Name:    Bassell
Price Rating:    Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Your Name:    April
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Good
Customer Service:    Very Good
Product Quality:    Good
Overall Rating:    Good
Additional Comments: The product is very nice.
Your Name:    Mary
Price Rating:    Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Very Good
Customer Service:    Good
Product Quality:    Excellent
Overall Rating:    Very Good
Additional Comments::    I had some questions about the products included with the ultimate kennel the email response time was good.
Product Rating:  Excellent

Price Rating:  Very Good

Shipping Rating:  Very Good

Delivery Rating:  Good

Ease of Purchase Rating:  Very Good

Customer Service Rating:  Very Good

Comments:  You will note in the photo how I had to rig a latch to open the gate on both sides as the kennel is attached to the house. A regular latch system would be better. My dogs can open the gate and I had to add a second lock at the top to keep them in. They are escape artists.
Your Name:    Troy
Price Rating:    Good
Shipping & Delivery:   Fair
Ease of Purchase:    Very Good
Customer Service:    Excellent
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments::   Shipment arrived late, due to delays from local UPS distribution center. And missing a few pins upon arrive, which was great that you two-day mailed to me. Otherwise the kennel quality is outstanding and everything fit together perfectly. Also want to highlight that Kylie was a very helpful, extremely friendly and responsive, key link throughout the otherwise complex ordering and delivery process. Thank you! ~Troy
Your Name:    William
Price Rating:   Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Name: Trent

Product Rating: excellent

Price Rating:  good

Shipping Rating:  excellent

Delivery Rating:  excellent

Ease of Purchase Rating:  excellent

Customer Service Rating:  super excellent

Comments:  GREAT product!  If it holds up well over the years, it will have been a good investment for the money!
Product Rating: Best kennel out there! Easy set up, and sturdy. Cover is great! Waterproof too. Has tolerated wind and rain. Tile flooring easy to set up as well. Dogs are chewers and no problems. My husband built a dog house and had to build an attached entry way which he had to open up the kennel fence to do so and no problem with sturdiness of the fencing. Well made!

Price Rating: Pricey but it is sturdy and up in maybe 5 min. My husband set it up alone!

Shipping Rating: Good value

Delivery Rating: got the product here and the delivery guy wad great as the kennel was checked for any defects, there were none. It was packaged great!

Ease of Purchase Rating: Easy to use

Customer Service Rating: The company was excellent to deal with, especially Amber McPharland! Appreciate all you did for us! Best customer service anywhere!

Comments: We love this kennel! Thanks for a great product!

Name:  Thomas

Product Rating: Very Good

Price Rating:  Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Very Good

Comments: I also purchased the expanded metal top and camo canvas cover as I am using this as a bird aviary. With the cost of the unit I thought that send plastic zip ties to secure the canvas cover was a bit cheep keeping in mind the money I spent for the unit.
Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent (was able to pick it up in person)

Delivery Rating: NA

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent
Name: Mark

Product Rating: excellent

Price Rating:  good

Shipping Rating:  excellent

Delivery Rating:  excellent

Ease of Purchase Rating: excellent

Customer Service Rating:  excellent

Comments:  kennel is very professional, sturdy, easy to set up
Name: Sterling Hill

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Your Name:   Bradley N.
Price Rating:    Very Good
Shipping & Delivery:   Excellent
Ease of Purchase:   Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments: Keep up the great work!!
Bird Aviary

Price Rating:    Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments::    We love our K9 Kennel. The shipping guy from ABF even helped move the shipment into place which made assembly a lot easier. All parts were accounted for right down to the number of cotter pins. I did not see any shipping damage. The K9 Kennel concept is sound, only wish I would have thought of it first! Check out the new occupants, Twig on the left and Stump on the right! Thank you so much Kylie! By the way, Twig was able to jump thru the opening above the door and top rail. But a little wire remedied that problem. Once again, thanks!
Your Name:   Lisa
Price Rating:    Very Poor
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Very Good
Product Quality:    Very Good
Your Name:    tracy keele
Price Rating:   Good
Shipping & Delivery:    Good
Ease of Purchase:    Fair
Customer Service:    Poor
Product Quality:    Fair
Your Name:    Fair
Price Rating:   Poor
Shipping & Delivery:    Very Good
Ease of Purchase:   Good
Customer Service:    Very Good
Product Quality:    Good
Overall Rating:    Good
Additional Comments: I do like your kennel - the 8ft x 6ft is large enough for 2 - 50 pound dogs.
Your Name:    G Geis
Price Rating:    Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:   Excellent
Product Quality:    Excellent
Overall Rating:   Excellent
Your Name:    Richie
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Product Quality:    Very Good
Overall Rating:    Very Good
Name:  Jackie

Product Rating: Very good, still looks like new!

Price Rating: good

Shipping Rating: fair

Delivery Rating: poor

Ease of Purchase Rating:  Very good

Customer Service Rating:  good
Name: Sterling

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: A new product that would be nice would be a read-to-go Astroturf floor for the kennel.
Name: Matt
Price Rating:    Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Your Name:   Gidion
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Good
Customer Service:    Very Good
Product Quality:    Good
Overall Rating:   Good
Additional Comments: the product is very nice. I wish it had paper instructions with the kennel. The delivery man wouldn't pull in drive way and had nothing to unload kennel. We had to take apart each piece and carry up the drive way.
Your Name:    Nimrow
Price Rating:    Good
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Very Good
Overall Rating:    Very Good
Name: Richard

Product Rating:  Excellent

Price Rating:   Good

Shipping Rating:  Very Good

Delivery Rating:  Good,  however a couple of clamps were missing but subsequently furnished at no charge

Ease of Purchase Rating:   Very Easy

Customer Service Rating:  Very good
Bradley here from Texas...

Purchased these 4-4x8 kennels
and they are great. I have American Bullies and they have to be in a very stable and secure kennel and k9 delivered that product to my front door.
Easy set up with the kiddos and the dogs love it.


Thanks for the service and quality material!!
Keep up the great work

Bradley

K9 Search
Jeremy
Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Very Good

Comments: This was definitely the best value out there for a solid kennel; it's not cheap, but worth every penny in terms of build quality, ease of setup/takedown, and functionality. Shipping was a little slower than I had hoped, and I wish there had been more updates as to when it shipped, tracking, etc. Delivery was easy, right up to our rear gate so unpacking was fast and easy. I wish I had a picture handy, but we had moved into an apartment with no yard; a family member is using it right now until we need it again. We had fastened a tarp to the top to provide shade and rain coverage; our dog stayed comfortable during the times he needed to be kept outside. I would definitely purchase again, and will definitely be considering additional panels to provide more room if our next place allows. Thanks!

NBA Utah Jazz Player Derrick Favors next to his brand new K9 Kennel Store dog kennel system.
K9 KENNEL EBAY CUSTOMER REVIEWS
Hope to deal with you again. Thank you.
A+++. Just as promised.
Dog Kennel Flooring, Kennel Decking, Raised Flooring system, Dog Run Flooring, (#270882350498)

Frugal, prompt, top notch and eco-friendly to boot! Thank you for your help!        (#191060801575)

Great communication. A pleasure to do business with.      (#121243079864)

Bought this with the crate; professional quality; excellent transaction!
6' x 6' Heavy Duty Canvas Side Covers for K9 Kennel Store Kennels and Dog Runs (#271166428390)

Excellent transaction! Kennel is definitely professional quality.
6' x 12' Complete Professional Dog Kennel + Swivel bowls + Non-Dig + Canvas Top (#271275013327)

Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.
-- (#290815350224)

Fast Shipping. Thank You.
Night Eyes Predator Protection, (#271392150595)

Hope to deal with you again. Thank you.   (#121086802252)

Highly recommend buyer A++    (#121068833792)

A pleasure to do business with!!!   (#171177686251)

Outstanding Ebay Transaction from start to finish""" TEN stars+   (#380811615166)

5 Stars ***** Pleasure to do business with, highly recommended. AAA+++ (#230997675451)

Thank you for an easy, pleasant transaction. Excellent buyer. A++++++  (#291057512367)

Great communication. A pleasure to do business with.   (#291057512365)

seller was very cooperative and quick to resolve issue.
Automatic Chicken Feeder for Sale, Galvanized Steel Poultry Feeders, Rat Proof (#271262302916)

Thank you for an easy, pleasant transaction. Excellent Seller. A++++++  (#350925205367)

Hope to deal with you again. Thank you from Rfsuppliers !   (#380727871791)

¸*o¸???THANK YOU???¸o*¸.o*´¸.¤ª˜¨¨¯¯¨¨˜"ª?¨¨˜"ª?HOPE TO DO BUSINESS W/ AGAIN!
-- (#300653154435)

Like it  ----  8x16x6H, Dog Run, Kennel, W/Canvas Top, Outdoor Kennels (#270669141052)

This is an excellent feeder for the smaller flock. It's easy for the hens to use
Automatic Chicken Feeder for Sale, Galvanized Steel Poultry Feeders, Rat Proof (#271262302916)

Hope to deal with you again. Thank you.   (#221047824029)

Great communication. A pleasure to do business with.   (#120957735341)

A+, smooth transaction!    (#281200768244)

Not the size I expected, but okay. Photo is somewhat misleading.
Dog Kennel Flooring, Kennel Decking, Raised Flooring system, Dog Run Flooring, (#270882350498)

Thank You for an Easy and Pleasant Transaction. Excellent Buyer! A+++   (#261224009353)

Easiest transaction ever. Like buying candy from eBay, but tools.   (#330909534189)

Hope to deal with you again. Thank you.   (#271303070814)

Super Ebay seller Thank you
Automatic Chicken Feeder for Sale, Galvanized Steel Poultry Feeders, Rat Proof (#271262302916)

Great communication. A pleasure to do business with.   (#390648134649)

Good Seller! Item as described with fast delivery! Would buy from again!
Backyard Aviary, Bird Cage, Chicken Run, Aviaries, Walk in Bird Cage, Cages (#271172940194)

Very nicely packaged, very good communication -- Thanks
6x12x6H, W/Tops, Two Dog Run , Kennel, Cage, Fencing, (#270697566441)

Excellent product, received items before the Est. delivery dateAAAAAAAA++++++++
Dog Kennel Flooring, Kennel Decking, Raised Flooring system, Dog Run Flooring, (#270882350498)

Hope to deal with you again. Thank you.   (#300941432428)

Thank you for an easy, pleasant transaction. Excellent Product. A++++++.   (#350818410215)

great Ebay transaction
Automatic Chicken Feeder for Sale, Galvanized Steel Poultry Feeders, Rat Proof (#271195396159)

Quick to ship highly recommended A++++++++++++   (#151074164208)

Great SELLER! RFBDirect thanks your for your business.   (#360434073808)

Your business is very much appreciated! welcome anytime Thank you A+++++   (#140493034827)

Hope to deal with you again. Thank you.   (#281144051263)

Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.   (#330817563401)

Correspondence was stunning. An ever so majestic buyer. High-standard buyer. A++  (#281055907059)
5 Stars ***** GREAT MERCHANT--FAST SHIPPING---AAA+++
Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.   (#160879132586)

Nice item. A+
Ultimate Pro Dog Kennel, Galvanized Steel Dog Kennel (#271195396159)

Dog house and run just as described. Slow shipping but satisfied.  (#271113265621)

Thank you! Excellent transaction. Ship April 18 THURSDAY FAST!!! #9405509699939810774460
Thank you for an easy, pleasant transaction. Excellent buyer. A++++++.   (#221201195695)

Quick response and fast payment. Perfect! THANKS!!   (#310410567513)

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Thanks for working with us  with us! We appreciate the opportunity to buy more form you!   (#321156702225)

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great Ebay transaction
4' x 4' K9 Kennel Castle House With 8X24 Run with Metal Cover (#271195396159)

Angie

Price Rating: Excellent

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments:: This is a great kennel, very well made. I put it alongside my house so the dogs can go outside safely thru the dog door. When I'm home on the weekend, I remove the pins and slide the panels over.

Richard Timmer

Price Rating: Good

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Very Good

Overall Rating: Very Good

Additional Comments: Easy to assemble. Good service. Looks great. When I ordered it by phone I ordered it with the door in the 8 ft. Panel but it was delivered in the 6 ft. Panel. I was able to make it work. Flooring is flimsy when you walk on it. Other than that everything is fine. I would recommend k9 kennels to others. Thanks.

Cynthia

Price Rating: Fair

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Product Quality: Excellent

Additional Comments:: I ordered 4 standard partition pins but I received 4 standard pins with cotter pins. I cannot use these for the partition because they are too short. I am using these where I have two front panels connected to a center divider so the pin needs to fit through 3 connector sleeves instead of two.

Rachel

We installed 2 of the 4 x 5 professional series kennels in our newly finished kennel room in our house last year. It was a significant investment and worth every penny. We have very large, strong dogs. The kind of kennel you can buy at the big box hardware stores are no match for them. I love these with the 9 gauge wire (strength), how they are properly welded, not just tack welded and the way they go together which doesn't allow them to loosen up because a bolt gets loose. I also feel it is safer for the dogs. Highly recommend your product. Extremely good quality product. This picture is taken right after we installed them. — with Canine Kennels.
Steven
Late breakfast everyone wanted to stay outside! #this how we looking over here. It use to be a backyard now it's a kennel. I just love when a plan comes together!! Shout outs to everyone that had something to do with it!! Told you I wouldn't stop!!! And much more to come!!! — with Canine Kennels.
Anna

Price Rating: Very Good

Shipping & Delivery: Very Good

Ease of Purchase: Very Good

Customer Service: Very Good

Product Quality: Very Good

Overall Rating: Very Good

Additional Comments: It wasn't quite as easy to put together as the video showed. But now we have it up we love it. I think we may have to add some panels eventually.

WGunnells

Price Rating: Good

Shipping & Delivery: Excellent

Ease of Purchase: Very Good

Customer Service: Good

Product Quality: Very Good

Overall Rating: Very Good

Claudia

Price Rating: Fair

Shipping & Delivery: Good

Ease of Purchase: Very Good

Customer Service: Good

Product Quality: Very Good

Overall Rating: Good

Additional Comments: The fencing becomes expensive when it cost so much to ship the product.


Nelson

Price Rating: Fair

Shipping & Delivery: Excellent

Ease of Purchase: Fair

Customer Service: Very Good

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments: You guys did a great job! Everything was delivered that was supposed to be. Unloading it with the Central Freight Driver was no big deal.

Ed

Price Rating: Very Good

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments: Great product went together easily and is very strong. The 6 by 12 has plenty of room for my two german wirehairs.Thanks for delivering what you said, that is rare these days.

Gwen

Price Rating: Excellent

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments: This kennel is HEAVY. I love that my crazy, destructive dogs are safe inside of it and it's not flimsy. I had questions before purchase which were handled promptly by customer service. I had questions after delivery and those were handled equally as well - even though the company already had my money :-) The kennel was easy to put together. The shipper brought it right into my garage with no issues. I am just all around happy with the value for the money.

Bradley

Price Rating: Very Good

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments:: Keep up the great work!!

Troy

Price Rating: Good

Shipping & Delivery: Fair

Ease of Purchase: Very Good

Customer Service: Excellent

Product Quality: Very Good

Overall Rating: Very Good

Additional Comments:: Shipment arrived late, due to delays from local UPS distribution center. And missing a few pins upon arrive, which was great that you two-day mailed to me. Otherwise the kennel quality is outstanding and everything fit together perfectly. Also want to highlight that Kylie was a very helpful, extremely friendly and responsive, key link throughout the otherwise complex ordering and delivery process. Thank you! ~Troy
Are there any products you'd like to see added to our store? Yes - definitely need to offer lockable door pins. We've had to use a chain and padlock, which is a shame to put on the front of this otherwise sleek and attractive fencing.

Brian

Price Rating:Fair

Shipping & Delivery:Fair

Ease of Purchase: Very Good

Customer Service: Very Good

Product Quality: Very Good

Overall Rating: Very Good

Additional Comments::   The shipping charges were quite expensive for the service that was offered. I paid for delivery plus residential delivery (add $50). An 18 wheeler pulled through the neighborhood, then the pallet had to be broken down and removed from the trailer piece-by-piece vs. using the lift gate and dropping it down to the driveway to inspect/unload at my leisure. Other than than, the kennel went together fast and easily. Very satisfied with the quality. My two GSDs seem very happy and unable to bust out of this kennel so far!

Angie

Price Rating:   Excellent

Shipping & Delivery:    Excellent

Ease of Purchase:    Excellent

Customer Service:    Excellent

Product Quality:    Excellent

Overall Rating:    Excellent

Additional Comments::   This is a great kennel, very well made. I put it along side my house so the dogs can go outside safely thru the dog door. When I'm home on the weekend, I remove the pins and slide the panels over.

Call: 1-801-621-4024

Product Rating: Very Good
Price Rating: Fair
Shipping Rating: Very Poor
Delivery Rating: Good
Ease of Purchase Rating: Poor
Customer Service Rating: Very Poor

Comments:
When we ordered the kennel we were told we were going to get it by a certain day. This was really important because we needed it before we were leaving for a two week vacation. We were reassured that we would get it by the day, but it never came. We called back later the day we were supposed to receive it and asked if it was coming. We were informed that it was not sent yet. I told them that we would want to delay the shipping until we got back and was told that was okay. When looking at my bank account later I saw that my money had been refunded so I called again. I was informed that the shipping department had told them that I wanted to cancel which was incorrect. So I ended up purchasing the kennel again. Again the shipping was delayed. I called back the day I was expecting the kennel and was told that they hadn't sent it yet, and that I was going to get it in a week. I still really needed the kennel so I agreed to that would be fine, but I asked for some kind of compensation but was refused. When we finally got the kennel we were really happy with it.
Ratchel

Product Rating:  Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:  We are very pleased with the kennel

First Name:    Earnestine
Price Rating:    Good
Shipping & Delivery:   Very Good
Ease of Purchase:   Very Good
Customer Service:   Very Good
Product Quality:    Very Good
Overall Rating:   Very Good

Additional Comments:  We had some extra parts, and they were not listed on parts lists or instructions so hopefully they really aren't needed because I didn't use them as not include in instructions. Instructions could have been better.


First Name: Charles
Price Rating:   Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Very Good
Customer Service:    Poor
Product Quality:   Very Good
Overall Rating:    Good
Additional Comments: I got no assembly instructions with my chicken tractor and I can't figure it out. All I got was a "link" to get the instructions, but the "link" won't work. I called you guys and someone sent me a video of how to set up my chicken pen. It was a video of a totally different type of pen. It's still in the yard unassembled, getting rained on cause someone made the decision to not include assembly info with the kit. Pretty dumb if you ask me.
First Name:    Cliff
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments:  Our loving female Shepard literally tore apart the chain link kennel. Only problem now that she stays in a Pro Kennel is she tore up the food bowl brackets. That is much easier to live with then another kennel repair.
Also we can let the little dogs run and they can not get in the kennel.
Thank you

First Name:    Robert
Price Rating:    Good
Shipping & Delivery:    Fair
Ease of Purchase:    Excellent
Customer Service:   Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments:  I received my kennel and everything was great. Fairly easy to set up other than having to clean out some of the hinges because of galvanize build up and the posts wouldn't fit. I'm also missing (5) rubber feet for the raised flooring. I also was missing some hardware for the bowl mounts. I don't need those( i had some )but you might want to make sure the baggies are sealed closed because 4 bags were not sealed. Great kennel and I'm looking forward to using this for years to come. Thank you.
First Name:    Tim
Price Rating:    Fair
Shipping & Delivery:   Very Good
Ease of Purchase:    Very Good
Customer Service:   Very Good
Product Quality:    Excellent
Overall Rating:    Very Good
Additional Comments::    We love the raised flooring system. It locks together securely and we don't have to worry about our dog digging his way out of our kennel. We'd recommend it to anyone.
First Name: Chris Christensen
Price Rating:    Poor
Shipping & Delivery:    Good
Ease of Purchase:   Good
Customer Service:    Excellent
Product Quality:    Fair
Overall Rating:    Fair
Additional Comments::    I thought that everything was acceptable. I will say that I have only had the kennel for a month or so and the bottoms are already starting to corrode. I would think that the amount of money you pay for these things that they wouldn't rust, at least not so fast.
First Name:    H
Price Rating:    Good
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Good
Overall Rating:    Very Good
Additional Comments: The website needs to be updated. The black background hides all text making it impossible to read descriptions unless you highlight where text goes. The directions are both adequate and inadequate. Set up kennel and tile floor with minimal difficulty, but tin roof is still off due to uncertainty of how to install. The galvanized steel should be very durable, but it already has dark grey/black parts that look like breakdown??? I'm intending to spray it down with Rust oleum per someone's advice to make it last and look nice for years to come. The snap lock bowls are a great feature, but the snap mechanism is difficult to use and a puppy can slip out when you swivel them open partway. But even with those it is an excellent concept. I usually just plop the bowls in and only snap them in when gone for the day. My dog is very happy in her kennel and I feel safe leaving her there. It is difficult to find the best place to put the kennel...and what flooring is best for doggie waste. The tile is a nice feature, but wouldn't want it for the the whole 8X16 because I wouldn't want doggie waste on it. Overall very happy with the service and product. Our delivery guy was very helpful in unloading the kennel.
First Name:    Anne
Price Rating:    Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Fair
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  I'm very happy with my four run unit. It was relatively easy to put together and the quality of the product is great. I have a grooming salon and my clients have been very impressed. Even the dogs seem happier! I would whole heartedly recommend this product and this company to everyone. If I ever need more kennels I will be using these. Great product!
First Name:    Scott
Price Rating:    Good
Shipping & Delivery:    Excellent
Ease of Purchase:   Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  We love the new K9 Castle for our German Shepherd Dog.

First Name:    Steven
Price Rating:    Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments: Very easy to put together and very well made. My pet is safe....
First Name:    Jack
Price Rating:    Fair
Shipping & Delivery:    Good
Ease of Purchase:    Very Good
Customer Service:    Excellent
Product Quality:   Very Good
Overall Rating:    Very Good
Additional Comments:  Great product and overall I am very pleased. Only constructive criticism would be that the ground stakes should be longer to allow for more of a solid hold. Also, the digging prevention bars - originally one was missing and K9 did an excellent job getting another one out to me. The quality of he replacement bar was more superior then what was originally sent so I am not sure why the difference or why lesser quality bars were sent to begin with. But the kennel turned out great and proved to be extremely durable and best suited to hold a large lab. Our original plan was to install a cyclone fence but K9 kennel has proved to be a better choice. Thanks again and I would buy your product again.
First Name:    Steve
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Very Good
Customer Service:    Excellent
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments::    Very well done! The entire process from selection of product to ordering, shipping/tracking, and receiving all went all went better than i expected THANKS Steven L Mendenhall President/CEO Doright Home Improvement LLC

First Name:    Alaine
Price Rating:    Excellent
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:    Excellent
Additional Comments::    We did not receive a few of the bowls for the swinging food doors. We never did call to say they were missing.
First Name:    Rene
Price Rating:   Good
Shipping & Delivery:   Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments::    It is the best investment I could have made since I have two large dogs. I have a Hungarian Kuvasz who loves to be outside. This kennel gives me the piece of mind that he will be safe when I am at work. It was very easy to put together but you need at least two people. The only bad thing I have to say is the delivery was the worst part. The freight company that delivered the kennel only sent one person, the driver to get it off the truck. I asked how they got it on the truck and his response was by a forklift. So I asked how he expected to get it off the truck. He told me to just have a little patience. I was just thankful that the kennel was shipped without any damage. K9 kennels did a really nice job. I love the kennel and so do my dogs. It was worth it.

First Name:    Kathryn
Price Rating:    Very Good
Shipping & Delivery:   Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Good
Overall Rating:    Good
Additional Comments:   If you are running a professional kennel, do not put two panels together to make a 12' side. Gap between panels could be a problem for small dogs that can get their paw, ear or tail through gap. Just buy the longest panel and problem solved.
First Name:    Denise
Price Rating:    Good
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:   Excellent
Product Quality:    Very Good
Overall Rating:    Excellent
Additional Comments::    unfortunately the last kennels I ordered could not be put together as the holes for the bolts were all the same level. Your customer service rep was very responsive and tried hard to come up with a good solution. We ended up taking the panels to a local welder to have the problem corrected and the kennel store will reimburse me for that cost. Maybe putting the kennels together one time before shipping would prevent this problem. Time consuming but the effort would save time and mone
First Name:    Rob
Price Rating:    Good
Shipping & Delivery:    Poor
Ease of Purchase:    Excellent
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments::    The delivery service asked if we had a forklift and when we said no, my wife had to help unload it from the truck. Not sure why we pay extra for residential delivery.. Do most people own a forklift?? The pooper scoop was broke and it came with no directions. The online directions were limited. Fortunately it is pretty intuitive to assemble. Once done, however, we were very pleased with the end result.
First Name:    Clayton
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments:  Wish I would have ordered 8. I wasn't aware of the price break

First Name:    Terrance
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:    Excellent
Additional Comments::    I am totally satisfied with the kennel package that I purchased. The only feedback I have is regarding the assembly instructions. Some improvement regarding how the pins and insertion holes on the panels line up would be beneficial. All-in-all, this was an excellent purchase and I am glad that I found you guys on the Internet!

First Name*:    Ann
Price Rating:    Good
Shipping & Delivery:    Very Poor
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments:  The kennels were very easy to order, and my husband says they went together in a snap. The shipping is my issue. I paid extra to have doorstep delivery, or whatever it's called. I expecte the kennels to be delivered to the shed doors. Instead, i had a semi driver blovking the county road that we live on for 45 minutes, because his semi couldn't fit down our driveway.
First Name:    Sue
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:    Excellent
Additional Comments:  We purchased this kennel after looking at the videos and understanding why the other cheaper kennels (ie Home Depot or lowes) was not a good idea. The time to get the kennel was as promised. The only hiccup was the first time they shipped the truck came in the dark, very cold out...but luckily (if you call it luck) was the one of the kennel panels was damaged so we refused the shipment. However, k9 kennels was excellent got us a new one shipped out right away, this time we got plenty of notice for the delivery..it was during daylight and everything was perfect! We love how moble and easy it was to put together! Later in the week we got our puppy(second dog in the house) but our sixth malamute (over the span of 20 years). We needed a kennel since we moved to an area with a lot of wildlife so we needed good protection when we would not be around.

First Name:    Shan Hanon
Price Rating:   Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  The quality and design of the product was impressive. We also appreciated the continual contact and followup.
First Name:    Jane Spalding
Price Rating:    Fair
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments: We love our K9 kennel. Roxanne our 4 legged child now has a backyard where she can run and play as you can see in the photo. I highly recommend these kennels to anyone looking for a safe and secure area for their pet to play in. Amber went above and beyond in answering all of my questions and expediting our order. Roxanne our Teddy Roosevelt Terrier is loving her yard area and though it was expensive, seeing her so happy and safe in her kennel is priceless and well worth the money. You get what you pay for and my expectations were more than met! The quality is exceptional and it is the best decision we could have made. Thank you for everything. We have one happy little girl! Jane, Joe & Roxanne

First Name:    Janice
Price Rating:   Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:   Excellent
Additional Comments: I have bought 2 Kennels and 2 Tops. All these purchases were done separately and they all went very smooth. Love K9Kennels and will be a customer for life. The best.
First Name:    Johnny
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Excellent
Customer Service:   Excellent
Product Quality:   Excellent
Overall Rating:   Very Good
Additional Comments::    One panel had a bend on it no way to see it I did not realize it was there until I assembled it No big deal
First Name:    Nicole
Price Rating:   Fair
Shipping & Delivery:    Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Good
Additional Comments: Overall I am happy with the product and service. Shipping was very expensive though and it got delivered on a big wooden frame that I had to keep. It is almost impossible to dispose of.
First Name:    kevin
Price Rating:    Good
Shipping & Delivery:    Excellent
Ease of Purchase:   Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  my kennel is not very fancy for a picture but it is awesome i think my dog even likes it. it looks just like the one in the picture behind the survey except it has a pitbull in it. ithink the owners son brought it to my house . we love it. thank you
First Name:    Christopher
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:   Excellent
Customer Service:    Very Good
Product Quality:   Excellent
Overall Rating:    Excellent
Additional Comments::    Prior to purchasing I read reviews with complaints on the freight. I had no issues. It was delivered as promised and expected. The freight company actually put it in my driveway and it was extremely easy to unpack and set up.
First Name:    Tomi
Price Rating:    Good
Shipping & Delivery:   Good
Ease of Purchase:   Excellent
Customer Service:    Excellent
Product Quality:    Very Good
Overall Rating:    Poor
Additional Comments:  The bowls attached to the small swivel door are not welded in very strong. My dog broke off one of the bowls. It is easy to get fixed though. Overall I like your kennel very much. It is a quality product.
First Name:    vincent
Price Rating:    Good
Shipping & Delivery:    Poor
Ease of Purchase:    Excellent
Customer Service:   Very Good
Product Quality:    Excellent
Overall Rating:   Excellent
Additional Comments::    There were no written directions for assembly included. Internet directions very hard to view. Shipper had to postpone twice due to lack of proper truck. It was a pain

First Name:    Diane
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Very Good
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  We had to place 2 orders & spend extra money we didn't count on & had to rearrange the backyard to make the addition fit but ALL IN ALL WE ARE VERY SATISFIED WITH THE QUALITY & customer service help in solving the problem. Our BOUVIER des FLANDRES & ROTWEILLER ARE HAPPY IN THEIR NEW HOUSE> The extra cost was well worth it!
First Name:    Tammy
Price Rating:    Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments:  It was SO easy to put together!
First Name:    Mike Pethel
Price Rating:   Fair
Shipping & Delivery:    Good
Ease of Purchase:   Very Good
Customer Service:    Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments: First time in 4 deliveries that some panels were not damaged. Maybe you finally figured how to attach them on the skids or the deliveries were better

First Name:    Terrie
Price Rating:   Very Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments:  I received the product quickly and it was good quality but unfortunately didn't work with my kennel so I am having to return product. My only complaint is if you are going to sell the cement anchors for a kennel, why not sell the cement bolts needed to anchor it.

First Name:    Mark
Price Rating:    Fair
Shipping & Delivery:    Good
Ease of Purchase:    Very Good
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:    Very Good
Additional Comments: The quality of this kennel is great. My dogs like to escape and destroy things, and so far they have managed neither. Customer service kept me updated regularly, and let me know that I had forgot to order a cross brace for the canopy. It is reassuring that they check that the orders have all the parts to complete the kennel. Very easy for 2 people to put together. Only thing I'd like would be a door latch you could open/close easily with one hand.

K9 KENNEL STORE CUSTOMER REVIEWS

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www.k9kennelstore.com

K9 Kennel Store | Introducing The K9Kennel Series: The New Standard in Dog Kennels & Dog Runs

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First Name*:    Mike
Price Rating:    Very Good
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments: Very smooth process Delivery was textbook
Carrier very good No issues or missing parts
Assembly easy and straightfoward

First Name*:    Charles
Price Rating:   Very Good
Shipping & Delivery:    Fair
Ease of Purchase:   Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:   Excellent
Additional Comments: Only issue is being charged for home liftgate delivery when I did not need it. $50 charge. The anti-dig bars have a gap where two meet in a line, not a corner. So far my dogs have not found the gap, luckily.

First Name*:    Vivian
Price Rating:    Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:    Excellent
Overall Rating:   Excellent
Additional Comments: I am very pleased with my new kennel. Appearance is great. Was received well within time frame stated. Easily set up. Though more expensive then some chinlink, It is well worth the price. Sturdy and good looking.

First Name*:    Brian
Price Rating:    Very Good
Shipping & Delivery:   Very Good
Ease of Purchase:   Excellent
Customer Service:   Excellent
Product Quality:    Very Good
Overall Rating:    Very Good
Additional Comments: Very happy with product and speed of purchase cycle. Pricing for the 6x8 was better than 4 good quality crates. We house 4 dogs in the kennel with raised plastic flooring and they all fit with a little room to spare. Perfect for the garage where they are cozy and mistakes can stay in garage.

First Name*:    Brent
Price Rating:    Fair
Shipping & Delivery:   Very Good
Ease of Purchase:    Very Good
Customer Service:    Very Good
Product Quality:    Good
Overall Rating:   Good
Additional Comments: It's obvious that K9 builds a quality product however, I was very disappointed with the hinge assembly for the door. if you would use the proper hinge pins and place a washer in-between hinge points, now I have to spend my time finding the proper parts to make it right. one little change would make the difference between a good product and a great product.

First Name*:    Stacy
Price Rating:    Fair
Shipping & Delivery:    Fair
Ease of Purchase:    Fair
Customer Service:   Fair
Product Quality:   Excellent
Overall Rating:    Fair
Additional Comments: After receiving estimates from two fencing companies who wanted between $500-$700 more than I paid for my kennel for a chainlink fence of the same dimensions (just the chain link and some corrugated plastic roofing), I decided to risk the horror stories of lousy shipping service and purchase from K9. Overall very happy with the experience of purchasing this kennel. The shipping was the trickiest part to coordinate but we were pleased that everything showed up undamaged. Assembly of the kennel was relatively easy. Construction of the kennel is excellent - I can see this thing lasting forever. I was disappointed that the roofing of the canopied roof was held with only plastic zip-ties but metal ties are available on Amazon for about $10/100. The anti-dig bars are ingenious and work perfectly. The raised floor is definitely worth the price. I would recommend these kennels to anyone!

First Name*:    Sheila
Price Rating:    Very Good
Shipping & Delivery:   Good
Ease of Purchase:   Excellent
Customer Service:    Good
Product Quality:   Excellent
Overall Rating:   Very Good
Additional Comments: Very high quality kennels. Just wish the time it took to ship them had been shorter. Would definitely recommend these kennels.

First Name*:    greg
Price Rating:   Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:   Excellent
Additional Comments: You have a great product. Unfortunately I lost the Large cotter pin that hold the lock in place on the kennel door. I called last week and spoke to a receptionist who was great. She said she would send out another. Unfortunately she sent one of the small pins that hold the roof and side tarp in place. If you could send one large pins that would be great. thanks Greg Ardigo

First Name*:    ronnie
Price Rating:   Very Good
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:   Excellent
Product Quality:   Excellent
Overall Rating:   Excellent
Additional Comments: simple assembly, very well packaged for shipment,quality product. As always, "the nicer the nice, the higher the price". This product is very competitively priced for the quality!

First Name*:   Dale
Price Rating:    Good
Shipping & Delivery:    Very Good
Ease of Purchase:    Excellent
Customer Service:    Good
Product Quality:   Very Good
Overall Rating:    Good
Additional Comments::    The kennel construction was much more difficult than implied by the video. The corrugated metal roof required much cutting (4 inches off for the entire 6 feet length) due to the width of the kennel at 4 feet wide. The roof required drilling before the screws could go into the roof material and steel frame. Written instructions were not included for my set up only the video which was too simplistic.



First Name*: Susan
Price Rating: Very Good
Shipping & Delivery: Very Good
Ease of Purchase: Excellent
Customer Service: Excellent
Product Quality: Good
Overall Rating: Very Good
Additional Comments:I purchased the kennel because of the use of the long pins. The pins would make the assembly/dismantling a breeze. I liked that feature because the gardeners daily maintenance.

First Name*:    James Williams
Price Rating:   Excellent
Shipping & Delivery:   Excellent
Ease of Purchase:    Excellent
Customer Service:   Excellent
Product Quality:    Excellent
Overall Rating:    Excellent
Additional Comments: The driver of your shipping company went above and beyond to deliver our kennel as close to our home as possible. As advertised, set up was a snap! Impressive quality. Unfortunately, our dog who has anxiety issues was cutting her feet on the wire fencing. Thus, we are giving the kennel away to a new home.


First Name*:    Diane
Price Rating:   Excellent
Shipping & Delivery:    Excellent
Ease of Purchase:    Excellent
Customer Service:    Excellent
Product Quality:   Excellent
Overall Rating:    Excellent
Additional Comments:  We love these kennels. We have the Pro Series. They are well built, sturdy and last a long time. Also, they are so easy to set up, even easier this time than the first time we purchased them.
Company Response Requested?


First Name*: John
Price Rating: Very Good
Shipping & Delivery: Very Good
Ease of Purchase: Excellent
Customer Service: Excellent
Product Quality: Excellent
Overall Rating: Excellent


First Name*: Randy
Price Rating: Good
Shipping & Delivery:    Good
Ease of Purchase:    Fair
Customer Service:   Fair
Product Quality:    Good
Overall Rating:    Fair
Additional Comments: Missing a LOT of hardware (bolts, etc) from the order, bowls were dented in (even though they were inside a box). It is often difficult to get someone live on the phone.


First Name*: Dana
Price Rating: Good
Shipping & Delivery: Very Good
Ease of Purchase: Excellent
Customer Service: Very Good
Product Quality: Good
Overall Rating: Very Good


First Name*: Randy
Price Rating: Good
Shipping & Delivery:    Good
Ease of Purchase:    Fair
Customer Service:   Fair
Product Quality:    Good
Overall Rating:    Fair
Additional Comments: Missing a LOT of hardware (bolts, etc) from the order, bowls were dented in (even though they were inside a box). It is often difficult to get someone live on the phone.


First Name*: Jackie Robinson
Price Rating: Excellent
Shipping & Delivery: Excellent
Ease of Purchase: Excellent
Customer Service: Excellent
Product Quality: Excellent
Overall Rating: Excellent


First Name*: Myron(Mike)
Price Rating: Very Good
Shipping & Delivery: Very Good
Ease of Purchase: Excellent
Customer Service: Very Good
Product Quality: Excellent
Overall Rating: Excellent


First Name*: Lydia
Price Rating: Good
Shipping & Delivery: Fair
Ease of Purchase: Very Good
Customer Service: Excellent
Product Quality: Excellent
Overall Rating: Very Good
Additional Comments: Opportunity for improvement of packing and shipping of small parts and the digester. I think the digester got moist and destroyed packaging making small parts loose. Suggest better organizing/labeling of smaller parts. And figuring out some way to separate and preserve the digester so it doesn't digest to packaging. It made a mess and confusion of those small parts.


First Name*: Chris Garrison
Price Rating: Very Good
Shipping & Delivery: Excellent
Ease of Purchase: Excellent
Customer Service: Excellent
Product Quality: Excellent
Overall Rating: Excellent
Additional Comments: Will be ordering more from you soon, you guys have been great.


First Name*: Joel
Price Rating: Good
Shipping & Delivery: Fair
Ease of Purchase: Fair
Customer Service: Good
Product Quality: Fair
Overall Rating: Good
Additional Comments: Shipping-fair because box with part was ripped open. All part were still in bags inside but bag were spilling out.
Ease of purchase - fair because the last step in checkout fif not seem to work on my Android tablet. Needed to use a PC and redo the checkout.
Product quality - fair becsuse no assembly instruction included or locstable on webdite.


First Name*: Ryc
Price Rating: Very Good
Shipping & Delivery: Good
Ease of Purchase: Excellent
Customer Service: Excellent
Product Quality: Excellent
Overall Rating: Very Good
Additional Comments: We had an issue with shipping which was very frustrating, but when I called, Amber was very quick to help. I am not going to go into the details, but K9 Kennels communicates very well, there customer service is EXCELLENT and I will continue to buy from them.




First Name*: George
Price Rating: Fair
Shipping & Delivery: Very Good
Ease of Purchase: Very Good
Customer Service: Fair
Product Quality: Good
Overall Rating: Good



First Name*: Karl
Price Rating:   Good
Shipping & Delivery: Excellent
Ease of Purchase: Very Good
Customer Service: Very Good
Product Quality: Good
Overall Rating: Good
Additional Comments:  Despite the digging guards my dog was out within about an hour- had to retrofit with concrete remesh and ties. Bigger issue was that the receiver for the four supports for the canvas top didn't appear to be shipped with order.



First Name*: Elizabeth
Price Rating: Excellent
Shipping & Delivery: Excellent
Ease of Purchase: Excellent
Product Quality: Excellent
Overall Rating: Very Good
Additional Comments: Was missing 4 bolts and nuts


First Name*: Ken
Price Rating: Fair
Shipping & Delivery: Poor
Ease of Purchase: Excellent
Customer Service: Good
Product Quality: Fair
Overall Rating: Fair


First Name*: Rick
Price Rating: Good
Ease of Purchase: Excellent
Customer Service: Very Good
Product Quality: Excellent
Overall Rating: Very Good
Additional Comments: I picked up at warehouse. Very good job by the warehouse staff packing and padding my kennels. I ordered 3-adjacent 8'x12'x7' kennels. I love them!


First Name*: Carma
Price Rating: Poor
Shipping & Delivery: Poor
Ease of Purchase: Poor
Customer Service: Poor
Product Quality: Poor
Overall Rating: Poor
Additional Comments: My account has been debited months ago and I still have not relieved my product. Bad communication and customer service. Very disappointed customer. And still no courtesy call of what is going on.



First Name*: Adriana
Price Rating: Good
Shipping & Delivery: Very Good
Ease of Purchase: Very Good
Customer Service: Fair
Product Quality: Very Good
Overall Rating: Very Good
Additional Comments: My goats have already learned they can escape through the rotating food door when I try to change their water.